Case Study
Thursday, April 16
03:00 PM - 03:25 PM
Live in Chicago
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This session explores how organizations are using AI technologies—like chatbots, personalized content, intelligent search, and process automation—to elevate intranet performance and user experience. We’ll also dive into responsible AI practices, offering a governance blueprint to help organizations implement AI ethically and effectively within their digital workplace. In this presentation, you will learn:
Dan Lewis is a Digital Transformation Leader with 20+ years of experience in IT operations and digital solutions. With over a decade of experience in consulting, followed by seven years of leading digital transformation initiatives in local government, Dan has a proven track record of driving innovation and improved operations for organizations. At the City of Seattle, he has held various leadership roles each with a focus on modernizing the Collaboration Service which delivers the digital solutions of everyday work for a government workforce of 10,000+. Dan has proven expertise in leading impactful teams, driving digital transformation, operational improvements, and innovative technology solutions to support organizational business goals. His passion is solving real world issues with digital solutions that impact people’s lives in a positive way.